How To Connect Litter Robot To Wifi

How To Connect Litter Robot To Wifi Resolving WiFi Connection Issues with Your Litter-Robot The Litter-Robot, a self-cleaning litter box for cats, relies on a WiFi connection for its functionality. If you’re facing difficulties connecting your Litter-Robot to your WiFi network, you might miss out on its full range of features. Fortunately, there are solutions to address this problem. This guide will walk you through the steps to rectify your Litter-Robot’s WiFi connection issue, ensuring it’s connected and functioning correctly by the end.

How to Fix a Litter-Robot That Won’t Connect to WiFi

Let’s begin with the first method; if it doesn’t work, you can try the alternative methods below.

Method 1: Connect Litter-Robot to the Whisker App

The Whisker app allows you to manage and monitor your Litter-Robot. To set it up, follow these steps:

Step 1: Install the Whisker App

• If you already have the app, proceed to the next step. If not, follow these instructions to install it on your mobile device.
  1. Visit the Apple App Store or Google Play (for Android).
  2. Search for the Whisker app.
  3. Download the app and wait for the installation to complete.
  4. After installation, launch the app, and create an account with a valid email address and password.

Step 2: Complete the On-boarding Steps

• Ensure your Litter-Robot is set up correctly before configuring the Whisker app. Failure to do so may result in frustrating WiFi connection attempts.
  1. Simultaneously press the “empty” and “cycle” buttons until the power button turns blue, activating the Litter-Robot’s Hotspot.
  2. Scan the barcode and assign a name to your robot.
  3. Using the Whisker app, provide the WiFi network password to the robot (via Bluetooth or WiFi Direct).
  4. Confirm a secure internet connection by observing the robot cycling, with the app displaying a success message.

Step 3: Check Your Router

• Before proceeding with the on-boarding process, ensure that your device is within the WiFi router’s coverage area. If the router is too far away, the Litter-Robot may fail to connect. Here’s what you can do:
  • Inspect the space between your Litter-Robot and the router for any obstructions causing interference. Try relocating the Litter-Robot closer to the router or removing obstacles.
  • Confirm that your WiFi router is active and operational. If not, troubleshoot or restart the router before attempting to connect the Litter-Robot.
  • Connect your mobile device to the same network as the Litter-Robot and ensure it’s within range. Once configured, you won’t need to remain on the same network.

Step 4: Restart the Litter-Robot App

• To proceed, close and reopen the Litter-Robot app.
  1. Fully close the app.
  2. Unplug the unit from the BASE (not the wall) while it’s in the Home position with the blue light.
  3. Wait for fifteen seconds, then plug it back in.
  4. Allow it to cycle until the solid blue light indicates readiness.
  5. Sign out of the app and log back in.
• Continue with the on-boarding process.

Step 5: Check for Important Details

• Following the above steps should connect your Litter-Robot. However, if connectivity issues persist, consider the following:
  • Ensure SSID network names are less than 31 characters in length.
  • Network passwords should be 8 to 31 characters long and free of slashes, periods, or spaces (/.).
  • There should be no hidden networks within your network.
  • Verify that your network has a password.
  • Ensure you’re using the latest version of the app.
  • If you’re an iPhone user, try the on-boarding process with Bluetooth enabled to skip connecting to the Litter-Robot Hotspot.
  • Android users should activate Airplane Mode before continuing the on-boarding process. This is because Android devices have a Smart Network Switch that can interfere with the Litter-Robot’s connection. When prompted, turn on WiFi and connect to the Litter-Robot network.

Method 2: Connect Litter-Robot to WiFi Using Airplane Mode

If the previous method doesn’t work, especially for Android users, try this alternative approach:

Step 1: Connect Litter-Robot to WiFi Successfully

1. Log in to the Litter-Robot app using your cellular data.
2. After logging in, activate Airplane Mode. This prevents other network disruptions and automatic WiFi connections.
3. Continue the process (in Airplane Mode) until it’s time to name the robot.
4. Naming the robot will require a cellular connection, so switch on your data to proceed. Remember to turn it off and return to Airplane Mode after naming the robot.
5. When you see “Finishing up,” re-enable cellular data to complete the process.

Method 3: Connect Litter-Robot With WiFi Using Cellular Data

If you’re still unable to connect your Litter-Robot after following the previous methods, try this approach:

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Step 1: Connect Your Litter-Robot With WiFi Using Cellular Data

1. Log out of the app, close it, and force-quit if necessary.
2. Forget all WiFi networks, including the Litter-Robot WiFi network.
3. Turn off WiFi to use cellular data instead.
4. Log in again after restarting the app.
5. Use cellular data to complete all procedures until prompted to connect to the Litter-Robot WiFi.
6. Connect to your WiFi, select the Litter-Robot network, and enter your password.
7. Continue the process until you reach the final step.
8. Choose your home WiFi, re-enter your password, and connect to it. Wait for the “Completed” prompt to appear.

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Conclusion

While setting up the Litter-Robot can be a bit challenging, following the instructions in this article should make reconnecting and restarting your Litter-Robot a much smoother process. If you still encounter difficulties connecting to the Litter-Robot, don’t hesitate to contact customer service for assistance. They should be able to help you resolve your connectivity issues and reactivate your device.